5. Upload Inventory File
This guide will teach you where and how to upload your inventory file. Additionally, you can learn where to find your update status.
If you prefer, you can
follow our video guide on YouTube instead.
Before uploading, make sure you:
- Have kept the order of the columns. Otherwise, the inventory upload will fail.
- Your file includes all 16 columns (even if any of the optional columns are empty).
- Have used the correct formatting for all the columns.
- Have filled out all the mandatory fields.
- You upload a .csv (comma delimited) or a .xlsx file.
File Upload
To upload the inventory file, log in to your admin profile and go to management, inventory management. Then click on the upload inventory tab.
First, confirm steps 1 and 2. If you do not want to upload images, please confirm step 1 either way.
Then in step 3, choose your inventory file- if the file format is wrong, you will get the error message immediately. Otherwise, click on the upload inventory tab.
Inventory File & Images
If the upload succeeds, the inventory file will be uploaded to your inventory and sent to the FTP server. In case you’ve uploaded image folders before the inventory file upload, the system will now check whether there are any matches between the image folders and the asset IDs within the file. Images that match will now be processed and then sent to our servers. Once the images have made their journey, you can see them within your inventory under the images column.
When adding image links
In case you have uploaded images from your computer + added image links to the inventory file, please note the following.
We always check images in the FTP server first. That means these images are prioritized over image links. Let’s say you have:
- Uploaded 3 images for your brake disc from your computer,
- Then you have added links to all your items in the inventory file. Now you have 3 image links for the same brake disc.
- Your current subscription allows you to have 5 images per item.
In this case, the third image link will not be uploaded, because 3 images + 3 links = 6 images. But your subscription allows only 5.
Upload Status
Within the Platform
After the file has been processed and uploaded to your inventory, you can find a summary of the upload status under the same upload inventory tab:
Total lines
The number of lines our system detected within the inventory file.
Invalid Lines
The number of lines our system ignored due to an error. To fix invalid lines, please refer to our
inventory file requirements guide.
New Listings
The number of new listings added to the inventory.
Updated listings
The number of listings found already in the inventory with any of their data now changed, for example, the price.
Removed listings
The number of listings which were part of the previous inventory upload but now are not, meaning they have been deleted.
Important!
Always include your entire inventory when uploading a new file! Listings that are not added to the new file are considered deleted.
Through Email
Once the inventory file has been processed, you will receive a confirmation email which includes the following:
- An excel file with invalid lines (if any).
- An excel file of all the deleted listings (if any).
- An excel file of all the excess lines (if any).